While we are available to support you with any difficulties in installing your bot (Installation Help Service” included with Bot Monthly Plan and Bot Lifetime License), after you have got it up and running you may wish to subscribe to our Premium Technical Support Service” for ongoing support and more.
Having “Premium Technical Support Service” means that our Technical Team will be available to you as long as you are subscriber to this service, to iron-out any potential issues, questions or advices you could have with your purchased bots within 24 hours.
As a subscription is only valid for ONE software, please during checkout (order note) state the bot for which you want support e.g. SS2. If, say, you have 2 bots (e.g. Malbot and SS2) and you want support for both, then you will need to buy two subscriptions.